Privacy Policy

We collect information you provide directly to us, including:

• Contact Information: Name, phone number, email address, and postal address when you request a quote or contact us.
• Move Details: Origin and destination locations, preferred move dates, type of service, and inventory information.
• Payment Information: Billing details for service bookings (processed securely through our payment partners).
• Technical Data: IP address, browser type, device information, and pages visited when you use our website.

We use the information we collect to:

• Provide, operate, and improve our relocation services
• Send you quotes, booking confirmations, and service updates
• Respond to your inquiries and provide customer support
• Send promotional communications (you can opt out at any time)
• Comply with legal obligations
• Prevent fraud and ensure the security of our services

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Partners: Logistics partners, transport carriers, and warehousing facilities involved in executing your move
• Payment Processors: Secure third-party payment gateways for billing
• Legal Requirements: When required by law or to protect our legal rights

All partners are contractually obligated to protect your data.

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We use Google Analytics to understand how visitors interact with our website. This data is anonymized and does not identify individual users.

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Move records are typically retained for 7 years for billing and dispute resolution purposes. You may request deletion of your data by contacting us.

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at info@kcmpackers.in.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@kcmpackers.in
• Phone: +91 97405 72777
• Address: 1687, 3rd Cross Rd, AECS Layout - A Block, Hosapalaya, Singasandra, Bengaluru, Karnataka 560100